26 February 2021 – Kia was ranked number one among mass-market brands by J.D. Power in the 2021 Vehicle Dependability Study (VDS) in the U.S.A., with a reported 97 problems per 100 vehicles. The achievement has been strengthened by three of Kia’s most popular-selling models – the Sorento, Sportage, and Optima – each besting their respective segments.

In addition, Kia’s e-Niro named category winner in new J.D. Power Electric Vehicle Experience Ownership Study

Note: This year’s J.D Power study was fielded in October-November 2020 and surveyed 9,632 owners of 2015-2021 model year BEVs and PHEVs.